How to face a challenge? IMS Engineering’s story may be a lesson for all!

The Covid – 19 pandemic brought many challenges to businesses worldwide and in Pakistan how IMS Engineering faced them is a lesson that will be a guide not only for the company but also for many others to learn from.
Initially, challenges such as disruption in the supply chain, cost escalation of material, devaluation of the rupee, etc
posed no issues, recalls Zeeshan Anwar Siddiqi when asked how IMS Engineering faced the challenges put forth by Covid – 19 pandemic, adding a few months later global supply chain began to affect because of delays in shipments, and then further issues relating to the availability of devives (like chips) started rising.
In sum, receiving deliveries became a challenge. We then started looking for replacements etc that also created quite many issues.
How long would such issues persist and how did you satisfy your clients?
Our clients had their own targets and they were moving keeping in view their targets because of Covid – 19 pandemic. They had to meet their targets being pharma companies and thus the pressure was coming to us. To meet their targets, we looked towards multiple suppliers with who we are in business already. We have many international partners like we have Schneider Electric as our big partner and then we assessed various options with their help to meet the demand.
HVACR is a vast field, what areas does the IMS deal in and how is it doing?
IMS was established in 1996–some 25 years ago–by Mahmood Sahib having his background in controls. He knew at that time that the future is embedded with instrumentation and building automation.
Initially, his initiative aimed at instrumentation and management systems. We also sailed with Schneider Electric and like it, we also evolved into IMS. We developed our portfolio keeping the pull and push of the market. We kept on expanding on many integrated systems required in the market.
IoT has swept every system, how is it affecting our market, and also how does IMS convince the clients to go for a business management system especially in a society like ours?
You are right, nowadays our data is also going on the system based on IoT and thus people remain informed of their system while being remote. Each alarm hits you in case of change on the site. In the Schneider Electric systems, we have cyber security systems to address the issues relating to the security of data n